If the karaoke videos on the app are not playing as expected, here are some troubleshooting steps you can try:
- Restart the app
- Check that the app is up-to-date
- Close any other apps you may be using
- Reinstall the app
- Turn off Background Videos and display lyrics on black (this uses less internet bandwidth)
- Check your internet connection
- Try using the application on a different device. If it works on another device, it's possible there could be an issue with the first device.
